1. Introduction
Welcome to Prizen Business Services Pvt. Ltd. By using our platform (website, app, or APIs), you agree to these Terms & Conditions. These rules are meant to ensure trust, transparency, and secure service delivery.
2. Eligibility & Registration
Users must be 18 years or older to register. Accurate personal and KYC details must be submitted. Misuse, impersonation, or fraud may result in permanent suspension and legal consequences.
3. Services & Acceptable Usage
Our services include e-commerce, recharge, bookings, wallet, referrals, MLM income, and rewards. Any misuse, automated abuse (bots), fake referrals, or manipulation of the system is strictly prohibited.
4. Payments, Wallet & Refunds
All payments must be made via approved gateways. Wallet usage, withdrawals, and income are subject to KYC and internal policy. Refunds, if applicable, follow our refund policy. Fraudulent activity may lead to forfeiture of wallet balance and account ban.
5. Suspension or Termination
We reserve the right to terminate any account violating terms or engaging in unethical behavior. In such cases, all earnings, rewards, and access may be revoked without notice.
6. Disclaimer & Limitation of Liability
While we strive to ensure continuous service and the best possible user experience, certain interruptions may occur due to third-party API outages (e.g., telecom, banking, travel) or technical issues beyond our control. In such cases, we remain committed to resolving issues promptly and transparently through our support team.
7. Policy Revisions
We may revise these terms anytime. Users are advised to review them periodically. Continued use after changes implies your acceptance of the updated terms.
8. Legal Jurisdiction
All disputes will fall under the legal jurisdiction of Ahmedabad, Gujarat. Before legal action, both parties must attempt resolution through mutual discussion or support channel.
9. Contact & Support
If you have any questions regarding these terms, contact us at support@prizen.in or call +91-7600564469. Support available Mon–Sat, 10 AM to 6 PM.
